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Head of Human Resources, SaaS ****Completed****

Reporting to the Head of Customer Success, your responsibilities will be to develop and implement HR strategies to address the critical concerns of a fast-paced software company. The core functions will be to define the full suite of HR processes in the new world of remote workforce management. This includes recruitment and selection, performance management, compensation, employee relations, benefits administrations, training and development.  

Roles and Responsibilities: 

  • Implement a strategic HR plan to address corporate-wide policies and processes to build a high-quality organization.

  • Work with line management to develop an HR support system that fosters the education and implementation of best practices at all levels of the organization.

  • Contribute to a succession planning structure that identifies future leaders and engages them in cross-functional roles or responsibilities to build their business acumen and career development strategy.

  • Implement and administer the employee recruiting bonus program and engage the staff to actively look for and recommend potential new hires.

  • Ensure HR programs and policies align with corporate goals and strategies

  • Work with line managers to ensure performance indicators and metrics are consistent and relevant for each employee.

  • Conduct and interpret salary survey data, initiates job evaluations and recommends compensation levels that promote internal equity as well as market competitiveness.

  • Facilitate projects in support of strategic goals

  • Employee Relations: Responsible for employee relations policies and activities including counselling, disciplinary actions, grievances, conflict resolution and terminations.

  • Utilize your knowledge and Human Resources experience to coach and provide counsel to management on employee relations issues and the interpretation of workplace policies, procedures and employment practices  

Requirements: 

  • University degree with 5 plus years of progressive Human Resources experience

  • Experience in fast-paced, entrepreneurial companies.

  • Entrepreneurial roll-up-the-sleeves and a get-it-done attitude.

  • Numerically inclined and comfortable with defining budgets and communicating the business side of HR programs and initiatives.

 For more information please contact:

Tim Swanson tim@corporate.bc.ca