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Director of Digital Products Design

Our client is a very cool startup in Gastown that makes products that matter. 

Neon respects a triple bottom line and they partner for the long term with great people and companies. Our team can take a rough idea and ship a game-changing product. The goal is to create products that people love.

Neon is growing and we’re looking for amazing people to join our team. If you’re great at what you do, want to work with the best, and care deeply about making products that matter, we’d love to meet you.

You are the creative driving force behind the design of our diverse range of products. You lead the team that delivers designs that have the ability to satisfy a true need or problem. Highly collaborative in nature, you work closely with our partners and internal teams to understand the unique idea and product to be shipped. You are an advocate for the user and creating joyful product experiences that are loved and admired. Ultimately, you are an expert in your craft and consistently find ways to bring to life a product that satisfies our partner's vision and wins in the market.


  • Build, lead and manage the Product Design team

  • Lead engagements with partners to research and design the user interface, user experience, design language, prototypes and other key deliverables

  • Act as an advocate for users at every stage of the product life cycle

  • Coach and mentor the Product Design team to ensure A+ work and contribute to a collaborative work environment that is an idea meritocracy

  • Work closely with cross-functional teams within Neon to ensure the product ships on budget and on time

Skills and Competencies:

  • You are an expert in UX/UI best practices, interaction design and user-centred design

  • You have shipped a wide variety of diverse and complex B2C, B2B, B2D and/or B2E products that have scaled and won in market

  • You have a history of building and growing successful design teams

  • You ensure creative concepts are consistently carried through all aspects of the project and the end product meets partner requirements

  • You are meticulous, holding yourself and your team to the highest standards and quality of work

  • You value collaboration and expansive thinking that contributes to shipping products that are different and special

  • You are personable and communicate clearly, able to fully understand our partner’s vision and deliver in a way that not only aligns with the vision and strategy but results in an engaging customer experience

  • You are always in the know about new products, designs, trends, and technology

For More Information, Please Contact:
Tim Swanson