SysAdmin (transition to DevOps), Vancouver ***Completed***

Our client is a smaller stable software product development company with large enterprise level clients. They are expanding their team by adding a SysAdmin-growing-into-a-DevOps team member. This is a great opportunity to transition your career to embrace new tech and the full DevOps function in a safe and supportive environment. While they have a presence in Downtown Vancouver, they embrace fully remote work. Their culture is one of respect and collaboration.

Responsibilities:

The Systems Administrator is part of the Product Development and Operations team reporting to the VP of product development. As a member of the team, you handle the lifecycle of incidents and proactive monitoring of the product systems and environments. You collaborate with Software Engineers, QA Engineers, and Customer Service/Support team to resolve day to day incidents and problems related to the Actenum product environments and Actenum IT/cloud infrastructure. You will also focus on improving the efficiency of our internal IT and cloud infrastructure, as well as performing technical services work for internal and external customers. You must have strong analysis and troubleshooting skills with experience managing enterprise class applications and infrastructure.

To be successful in this role, you will need to fit into a small team environment. You must also be a proactive and independent thinker, able to take ownership of tasks with little supervision, while collaborating with others. Your responsibilities would include:

·         Resolve daily incidents and problems escalated by various teams and system alerts

·         Participate in day-to-day operations and maintenance of our internal IT and product

development infrastructure (Google Workspace, Office 365, AWS and Azure services)

·         Manage and maintain various Azure SaaS Cloud Services such as Azure AD and Azure SQL

·         Manage and maintain various AWS SaaS Cloud Services such as ECR, RDS, and ECS and set

up appropriate security using IAM

·         Provision environments using Infrastructure as Code (Terraform)

·         Optimize Azure/AWS build outs for cost/performance (VM optimization, reserved

instances, etc.)

·         Manage and maintain various subscription services such as Google Workspace, Office 365,

JIRA, Bitbucket, Zendesk, etc. including onboarding and offboarding employees

·         Make recommendations of processes and technologies that will improve efficiency and

effectiveness of the team

·         Resolve escalated technical product and IT inquiries from Support and Services team

related to AD, SSO, SAML, SSL, Certificates, etc.

·         Maintain/setup and manage the CI/CD system (currently Bamboo, moving to Jenkins)

·         Recommend, develop, plan, manage, implement, and fully document IT projects

·         Propose and implement backup and security best practices

Requirements:

You must have a good understanding of a System Administrator role that spans monitoring and troubleshooting services ranging from Google Workspace and Office 365 to cloud services offered by AWS and Azure. As well you need:

·         Bachelor’s degree from an accredited college or university or a certificate from a technical

training institute

·         5+ years experience as a Sr. System Administrator, supporting/managing production

systems in virtual server environments

·         Recent experience working with cloud computing, storage, network and security services

provided by AWS and AZURE

·         Hands-on technical experience with building and managing release systems, environment

promotion, and CI/CD workflows and tools (Bamboo and Jenkins)

·         Hands-on experience with automated provisioning using Infrastructure as Code (IaC),

configuration management for infrastructure and applications

·         Strong foundational IT infrastructure knowledge such as, performing backups, upgrading,

and patching, performance tuning, monitoring, alerting, deployments, and disaster

recovery

·         Experience with containerization solutions (Docker, docker-compose, etc.)

·         Experience conducting base-level security review of an environment

·         The ability to multi-task and work across a range of projects and issues with various

timelines and priorities

·         Strong scripting experience preferred (PowerShell, Python, etc.)

·         Experience in Agile / Scrum methodologies

·         Very detail-oriented in planning, implementation, documentation, and follow-up

·         Strong verbal and written communication.

The company offers competitive compensation and lots of training opportunities.

Contact: Amanda Du Toit amanda@corporate.bc.ca